When will my order be processed?
All orders are processed and shipped from our warehouses in Europe and Asia.
Please allow additional time for your order to be processed during vacations and holidays.
We process orders Monday through Friday. Orders will be processed
within 2-4 business days from the order date and shipped the next day after the
performance of processing. Please note that we do not ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 2-4 business days to process your
order. Once your order has been processed correctly, it will take between 7 and 14 business days for delivery in Spain.
5-12 business days for international orders (depending on location).
All our orders are confirmed within 24 hours of making a purchase, so it will not be possible to make any modification and / or cancellation after the time indicated above. When making a purchase with us, you will automatically receive the purchase confirmation with all the order details and shipping information to the email that the customer registers for us. If you have made a purchase with us and did not receive any confirmation, be sure to check your spam and junk mail. If it still does not appear, please send us an email to email@example.com to verify that the information is correct. Unless specified in the product or there is a general promotion on shipments, shipping is always included in the purchase of the product.
Will I be charged taxes and customs?
The prices shown on our site are tax-free in euros, which means that you
You may be responsible for paying duties and taxes once you receive your order.
Import taxes, duties, and related customs fees may be collected once your order
it arrives at its final destination and is determined by your local customs office.
Payment of these fees and taxes is your responsibility and will not be
covered by us We are not responsible for delays caused by customs.
department in your country. For more details on charges, contact your
local customs office